What microsoft co outsources

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Details required : characters remaining Cancel Submit. Was this discussion helpful? Microsoft has outsourced its internal IT services--help desk, desk-side services, infrastructure and application support--to Indian outsourcing firm Infosys. For Infosys, managing Microsoft's internal IT gives it a high-profile customer and insight to using the latest technologies from the software giant. Infosys will manage IT services for Microsoft employees worldwide. Microsoft has noted that Infosys is benefiting from a consolidation of services that were already outsourced to HP and others.

Infosys, a longtime Microsoft partner, says it will streamline implementation processes, simplify support and service, and lower enterprise costs by using the latest Microsoft products, including Windows 7.

It's a question worth asking in the wake of Microsoft's new, three-year IT services deal with Infosys, under which the Indian outsourcing giant will handle Microsoft's internal IT, including help desk, desk-side services, and infrastructure and application support, on a worldwide basis. Infosys, in a Tuesday press release , described the deal as "a unique opportunity to partner with Microsoft IT and gain deep and early expertise in the implementation and management of the latest Microsoft technologies.

The big cloud vendors say they're against lock-in and are in favor of customer choice. But when push comes to shove, they ultimately are against handing business to their competitors.

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